Lock Program

In the event of a theft of your bicycle due to the failure of our lock, please follow the below steps in order to start your claim.

  • Report the theft to the police within 72 hours
  • Mail notice of the theft to Bell Sports, Inc. within 7 days of the theft via certified mail
  • Report the theft to your Insurance company
  • Send the following to Bell Sports, Inc. within 30 days:
    1. Broken lock and/or broken links — required as proof of product failure. We recommend that you return the entire lock if available.
    2. At least one key
    3. Police report
    4. Evidence you have notified your insurance company, if covered

Bell Sports, Inc required proof of payment from your insurance company prior to paying your deductible. Failure to forward all materials within 30 days will nullify and void your claim. Certified mail, returned receipt is recommended since Bell Sports, Inc. is not responsible for non-receipt of mail.

Mail in all the required information to:

Bell Sports LLC

Attention: Anti Theft Program

1001 Innovation Road Rantoul, IL 61866

For Customer Service Support, call:

800-456-2355

Mon – Fri (9 a.m. – 6 p.m. EST)

File A Claim

Eligibility

Anti-theft offer is valid only in Canada, the United Kingdom, and all states and territories of the United States other than New York state. Only bicycles are eligible for this program.

Eligible Locks

  • Bell Catalyst 200
  • Bell Catalyst 300
  • Bell Catalyst 350
  • Bell Catalyst 400
  • Bell Catalyst 450
  • Bell Catalyst 550
  • Bell Catalyst 750
  • Bell Rampage 300
  • Bell Long U-Lock with 4’ HD
  • Bell Long U-Lock
  • Bell U-Lock

Extended Protection

Registration on this page provides 1 year of anti-theft protection for free. You will have an opportunity to extend your coverage upon logging in with your new account.

Extended Protection Options

  • 2 Years = $10
  • 3 Years = $15
Terms & Conditions