FAQ's

Orders cannot be canceled or modified once submitted. Please review your order carefully before checkout.

Visit our Order Status Page or contact Customer Service at 1-800-216-9446.

Currently, Bell Helmets only ships to physical addresses within the United States. For international purchases, please visit your regional Bell Helmets site or contact your local retailer.

Fox is available for Live Chat, Monday-Thursday, from 7 AM to 5 PM, and on Fridays from 7 AM to 4 PM PST. Just click on the Support widget located at the bottom left corner of our website during those hours.

We're sorry you're having trouble with your order. For any questions about shipping, please contact Bell Customer Service at contact.uk@bellhelmets.com.

Bell's customer service hours are Monday-Friday, 9 AM to 6 PM CEST.

Yes. Having an account on the Bell website allows for faster and easier checkout, quick access to your order history, and quicker customer service.

Please fill out all fields on our Account Register page to create your Bell account now.

You can view your order history by following the steps below:

1. Log in to your account
2. Hover over your profile icon
3. Click Order History.

You can update your email address by following the steps below:

1. Log in to your account with your old credentials.
2. Click on My Account.
3. Click "Edit in the Profile field.
4. Enter and confirm your new email address.
5. Confirm the change via the email that will be sent to your new email address.

You can update your account password by following the steps below:

1. Log in to your account with your old credentials.
2. Click on My Account.
3. Click Edit in the Password field.
4. Change and confirm your new password.

Yes, you will have the option of using your Apple Pay account during checkout, directly in the cart, or on the product page itself. Simply click on the Apple Pay button on a compatible mobile device or the web in Safari and proceed through the checkout options.

Yes, you will have the option of using your PayPal account during checkout. Simply click on the PayPal button and proceed through the checkout options.

Foxracing.ca

eGift Cards can be applied at checkout on foxracing.ca during payment step - using eGift Card number and eGift Card PIN. Note: Only 1 eGift Card can apply per order. eGift Cards are not redeemable at Fox Retail stores.

Want to purchase a Fox Racing eGift Card? Visit the Fox Racing Gift Cards page.

In Store

Gift Cards purchased through Fox Racing retail stores can be redeemed in stores. Currently, they are not redeemable online.

Visa, Mastercard, Amex, Discover, Diners Club, PayPal, Apple Pay and Klarna. Learn more about Klarna interest-free installment payments.

Your card will be authorized upon placing the order and the authorization will settle upon shipping your order.

Yes, we use a tokenized system so no credit card information is stored in our systems.

We have several gloves to address your unique riding needs, from fully armored to weatherproof, and everything in between. We detail three of our most popular styles below.

1. The Flexair Gloves are your go-to for maximum breathability, mobility, and bar feel.

2. The Dirtpaw Gloves are a Fox staple. With lightly armored knuckles, double-layer palm, and venting, there are not many situations where these gloves won't excel.

3. The Bomber LT Gloves balance lightweight feel and protection. Premium D3O® knuckle guards offer world-class impact protection, while a single-layer palm grants you an exceptional bar feel.

Want to learn more? Check out our Moto Glove Guide for a side-by-side comparison.

Ready to shop? Explore our full dirt bike glove collection.

You can find all of our sizing information, including charts, on our Size Guide page.

At Fox, we offer three dirt bike helmet models. The sport-level V1, the race-level V2, and the pro-level V3 RS.

1. Our V1 helmet is a no-brainer for those looking for something dependable and affordable. It is available in our greatest range of sizes and color options.

2. The V2 helmet makes pro-level features more attainable. It features technology like MIPS™, a dual-density EPS, and MVRS.

3. The V3 RS helmet provides a zero-compromise approach to performance and comfort, making it the top choice for advanced motocross athletes.

Want to learn more? Check out our Moto Helmet Guide for a side-by-side comparison.

Ready to shop? Explore our full dirt bike helmet collection.

We currently do not offer free return shipping labels. Log in to your account view your order and access your label.

Once your package is received by our warehouse, it may take up to 7-10 business days to receive your credit, depending on the volume of returns being received. You will receive an email once the refund has been processed.

Standard Policy

If you are not 100% satisfied, you can return your order for a full refund within 28 days of the order's receipt date. Items must be unused, unwashed, in the original packaging with all original tags, and, if applicable, with the protective liner intact on swimwear and intimate clothing. Visit our returns policy page for more details.

Visit our Return Policy page for more details.

To initiate a return, click the button below. This will bring you to the login page where you can either login or fill out your order information and start a return.

Start a Return

Bell products are warranted to be free from defects in workmanship and materials for one (1) year from the date of purchase. This warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations, or if used other than the manner intended. Bell makes no other express warranties or guarantees. Visit our Warranty page for more details.

You can cancel orders that haven't entered the fulfillment process yet. Please contact contact.uk@bellhelmets.com to cancel your order. Please include your order number and cancellation request in the email.

We, unfortunately, do not process any direct exchanges at this time—there is no exception to this process. If you would like to substitute any items, please return the item as stated in our Returns Section, then simply place a new order online for the items you would like as replacement.

You will receive an email 21-30 days after your purchase with a chance to review the items you have purchased, and you can also leave a review right on the product page, online.

To check the status of an existing order at any time, see our check order status page. You will need your order number, order email, and billing zip code.
Also, be sure to keep an eye on your inbox. You will receive two emails as your order journeys from us to your doorstep:
1. An order confirmation email confirming we received your order.
2. A shipping confirmation email once your goods are en route.

At this time, we do not match prices on any products. Sorry for the inconvenience.

Unfortunately, at this time, we are unable to make any changes to an order after if it has been placed; however, if you contact us before the order has been processed, we may be able to cancel the order, allowing you to make a new order with the needed updates.

Orders received before 14:00 are processed immediately and shipped the same day. You can also check the status of your order here. All you will need is your order number, your order email and your billing postcode. Also, be sure to keep an eye on your inbox. You will receive two emails as your order arrives on your doorstep: 1. An order confirmation email confirming that we have received your order. 2. A shipping confirmation email once the goods are on their way.

Once your returned package is received by our warehouse, it may take 7-10 business days to receive your credit, depending on the volume of returns being received. You will receive an email once the refund has been processed.

Orders are processed and shipped, Monday-Friday. Orders placed on the weekends and holidays will be processed on the following business day (see list of holidays below). Please allow 5-7 business days for your order to process before it will ship. If choosing expedited shipping, order must be placed before 2pm PST to ensure order ships out same day. Shipping times are estimates. You can find a full list of shipping details on our Shipping Info page.

Bell provides free Standard Ground shipping on any Bell order over £169, 365 days a year. From time to time, we also offer Free Shipping specials.

Our website does not accept orders placed outside of Europe, orders placed with an international debit/credit card or orders that are billed and/or shipped outside of Europe. All 3 criteria must be met in order to process an order.

We currently do not ship to PO boxes in Europe.

We do not currently ship to APO in Europe.

Ground shipping is currently $8.99, 2-Day is $19.99, and Next Day is $29.99. These rates are for the Mainland United States only.
Visit our Shipping Info page for more details.

Orders received before 2:00 PM are processed immediately and shipped the same day.

You can also check the status of your order here. You will only need your order number, the email associated with it, and the billing ZIP code. Additionally, be sure to keep an eye on your inbox. You will receive two emails as your order makes its way to your door:

1. An order confirmation email confirming that we have received your order.
2. A shipping confirmation email once the goods are on their way.

The best way to find the best fit for you is to check a Bell Size Chart.

Whoops, sorry about that! Things sell out fast sometimes, and we'd hate for you to miss out on the next big drop or restock. The best way to ensure that doesn't happen is to join our email list—that way, you'll be among the first to know when the new stuff hits the site.

There are currently four ways to get on the list:

1. Visit our join Fox page, or
2. Scroll to the bottom of our site and enter your email where it says SIGN UP, or
3. Subscribe via a site pop-up message, or
4. Opt-in to the mailing list during the order check out process.

We do not price match 3rd-party retailers' offers at this time.

If an item has gone on sale on foxracing.com or received a price change within 14 days of your purchase date, we will honor the price adjustment. Please email customerservice@foxracing.com with your order number to receive a price adjustment. For purchases made after a sale has ended, no price adjustments will be honored.

Purchases made in-store during online-only sales are not eligible for price adjustment, and vice versa. For information on our return policy please click here.

Bell does not currently offer back ordering.

A cookie is a small amount of data that’s sent to your browser from a website and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each website can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers. Each website can only access the cookie they have sent to your hard drive, not the cookies sent by other websites.

You need to enable cookies on your browser to enjoy all the shopping features on the Bell website. Cookies need to be enabled on your browser so you can add products to your shopping cart and access your account information. If you share your computer with others and you don’t want them to have access to your account information, remember to log out of your Bell account before leaving your computer unattended. You can log out by clicking on the Logout link at the top of the page. For more information about how we use cookies, See Our Privacy Policy.

If you’d prefer not to receive emails from Bell, simply click the unsubscribe link found in the footer (at the bottom) of any Bell promo email in your inbox, and we’ll take you off the list.

You can sign up for all Bell alerts on our Join Bell page. Here you will able to sign up for both SMS and/or Email messages.

Bell Helmets products are covered by a one-year limited warranty against defects in materials and workmanship. For details, visit our Warranty Page.

Yes, Bell Helmets offers crash replacement for helmets and select apparel. Contact Customer Service with details and photos of the damaged item.

Use our Helmet Fit Guide to find the best fit based on your riding style and head measurements.

MIPS (Multi-directional Impact Protection System) is designed to reduce rotational forces during angled impacts. Many Bell helmets are equipped with MIPS for added protection.

Helmets should be replaced every 3–5 years, or immediately after a crash or visible damage.

No. Painting or modifying your helmet may compromise its safety and void the warranty.

Industry professionals can apply via our Pro Deal Page. Eligibility is subject to verification.

No. Pro Deal, Employee Purchase, and other special program orders do not qualify for free shipping.

We appreciate your enthusiasm, but Bell does not accept unsolicited ideas, suggestions, or materials of any kind, including concepts for new products, improvements, technologies, marketing campaigns, or promotions. If you choose to submit any such materials, please understand that:

• Bell is under no obligation to review or keep them confidential.
• Bell may use or redistribute them freely, without acknowledgment or compensation.

We encourage you to stay connected with us through official channels for updates and opportunities to engage.

Foxracing.com

eGift Cards can be applied at checkout on foxracing.com during payment step - using eGift Card number and eGift Card PIN. Note: Only 1 eGift Card can apply per order. eGift Cards are not redeemable at Fox Retail stores.

In Store

Gift Cards purchased through Fox Racing retail stores can be redeemed in stores. Currently, they are not redeemable online.

You can find full eGift Card terms and condition at foxracing.com/giftcards-termsconditions.html.

The purchase value of eGift Cards does not apply towards minimum promotional thresholds. eGift Cards to not incur shipping fees and are not included in the order totals to meet promotional thresholds.

eGift Cards will be emailed to the recipient at time of purchase.

Foxracing.com

For eGift Cards, you can check your eGift Card balance online at foxracing.com/gift-card-balance. The balance shown is an estimate only. In most cases, the balance is adjusted immediately after an online purchase, but there may be occasions when the updated balance is delayed for a period.

In Store

Your Gift Cards balance can be checked by an associate in a Fox Racing store or by calling the number on the back of the card.

eGift Cards will not be replaced if lost, stolen, destroyed, or used without your permission. Fox is not responsible if a eGift Card is lost, stolen, destroyed, or used without your permission. eGift Cards have cash value and should be safeguarded accordingly.

Gift Cards and eGift Cards are nonrefundable. Once purchased, you may not return or cancel. Gift Card and eGift Card sales are final.

Foxracing.com

eGift Cards purchased on Foxracing.com are active when the eGift Card email is delivered. eGift Cards are valid at Foxracing.com only.

In Store

Gift Cards purchased in a Fox Racing retail store are ready for gifting and may take up to 4 hours for activation. Retail Gift Cards are valid in store only.

Foxracing.com

eGift Cards can be applied at checkout on foxracing.com during payment step - using eGift Card number and eGift Card PIN. Note: Only 1 eGift Card can apply per order. eGift Cards are not redeemable at Fox Retail stores.

In Store

Gift Cards purchased through Fox Racing retail stores can be redeemed in stores. Currently, they are not redeemable online.

Foxracing.com

eGift Cards can be purchased at foxracing.com/gift-card. Simply fill in required fields including Your Name, Recipient Name, and Recipient Email, select your gift card value amount, click Add to Cart and proceed to checkout.

In Store

Gift Cards can be purchased at Fox Racing retail stores.